💳 Billing Terms & Conditions

These Billing Terms & Conditions govern all payment transactions between customers and MONOMODS, a trading name of ICONISH LTD. By placing an order on www.monomods.com, you agree to the terms outlined below.

1. Secure Payment Processing

All payments are securely processed via Shopify Payments, protected by SSL encryption.
We do not store any personal or payment information on our servers.
All transactions are processed by PCI DSS–compliant third-party providers, ensuring full data security.

2. Accepted Payment Methods

We accept the following payment options:

  • Visa
  • Mastercard
  • American Express (AMEX)
  • Discover
  • Diners Club
  • UnionPay
  • Shop Pay
  • Apple Pay
  • Google Pay

Availability of payment options may vary slightly based on your country (USA, UK, or Australia).

All transactions must be authorized by your bank or payment provider before your order is confirmed.

3. Payment Timing & Currency

  • Full payment is collected at checkout.
  • Our default currency is USD (US Dollars).
  • Prices automatically convert and display in your local currency (GBP or AUD) based on your location.
  • All displayed prices include VAT/GST where applicable.
  • We handle all customs clearance and import duties for the USA, UK, and Australia — no extra charges upon delivery.

Once your payment is confirmed, you will receive an order confirmation email and digital receipt.

4. Failed or Declined Payments

If your payment is declined or fails:

  • Your order will not be processed.
  • You’ll be notified immediately via on-screen message and/or email.
  • Please try a different payment method or contact your payment provider.

Orders flagged as high-risk (e.g., suspicious activity or mismatched billing info) may be held or cancelled for security. In such cases, any charges will be fully refunded.

5. Recurring Billing

We do not offer subscription-based or recurring payments.
You will only be charged once per completed order.

6. Invoices & Receipts

After successful payment, you will automatically receive:

  • An order confirmation
  • A digital receipt (proof of purchase)

Need a formal invoice for tax or business purposes? Email support@monomods.com with your order number.

7. Order Adjustments & Refunds

  • If your order is cancelled before shipment, you will be fully refunded.
  • If you return an item under our Refund & Return Policy, a refund will be issued once the returned item is received and approved.
  • Refunds are typically processed within 5–7 business days, depending on your payment provider.

8. Billing Issues or Discrepancies

If you believe you’ve been incorrectly charged or spot a billing issue, contact us right away.
We’ll investigate and resolve the issue as quickly as possible.

9. Contact Information

Store Name: MONOMODS
Registered Business: ICONISH LTD
Business Registration Number: 114746191
Registered Address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: support@monomods.com
Phone: +44 7883 416991
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)