Shipping policy


Shipping Policy

At MONOMODS, we're committed to delivering a smooth and reliable shipping experience. Please review the information below for details on order processing, delivery times, and supported regions.

Order Handling

  • Processing time: 1–5 business days (Monday–Friday)
  • Orders placed before 4:00 PM (GMT) are processed the same day
  • Orders placed after that are processed the next business day
  • Once your order ships, you'll receive a confirmation email with your tracking number and link

Pricing & Currency

All products are priced in USD (US Dollars). At checkout, prices are automatically converted to your local currency based on your delivery country:

Country Currency Express Shipping Cost
United States USD $ $15.00 USD
United Kingdom GBP £ £11.00 GBP
Australia AUD $ A$21.00 AUD
Canada CAD $ CA$21.00 CAD
Germany EUR € €13.00 EUR
Ireland EUR € €13.00 EUR
Italy EUR € €13.00 EUR
Sweden EUR € €13.00 EUR
United Arab Emirates AED د.إ AED 55.00

Converted amounts are approximate and may vary slightly based on live exchange rates at the time of purchase.

Shipping & Delivery

We currently ship to the following countries: United States, United Kingdom, Australia, Canada, Ireland, Germany, Italy, Sweden, and United Arab Emirates.

Shipping Method Cost Delivery Time (total including processing)
Standard Shipping Free 6–17 business days
Express Shipping See table above 4–12 business days

Total delivery time = processing time (1–5 days) + shipping time Standard shipping time: 5–12 business days after dispatch Express shipping time: 3–7 business days after dispatch Deliveries are made Monday to Friday, excluding public holidays.

Tracking Information

  • All orders include tracking
  • Tracking details are emailed once your order has been shipped
  • Tracking updates may take up to 48 hours to appear

Delivery Restrictions

  • We do not deliver to PO Boxes, APO, or FPO addresses
  • Delivery is currently limited to the United States, United Kingdom, Australia, Canada, Ireland, Germany, Italy, Sweden, and United Arab Emirates

Lost or Missing Packages

If your tracking shows "Delivered" but your package hasn't arrived:

  1. Double-check your shipping address
  2. Ask neighbors or building management
  3. Contact the carrier with your tracking number
  4. If the package is confirmed lost by the carrier, contact us at support@monomods.com with your order number — we will offer a replacement or refund

Business Information

Store Name: MONOMODS
Business Registration: 114746191
Registered Address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom Email: support@monomods.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)